TERMS OF SALES
The general conditions of sale on the websites https://www.infogreffe.fr/ company-company / 320660616-company-of-presentations-and-sales-of-objects-of-art-spvoa-750181B007380000.html? typeProductOn tab = EXTRACT & displayback = false in the trade and companies register 32066061600097 under the number 32066061600097, having its registered office 34 GALERIE DE MONTPENSIER, France Tel: +33140200011, email: firstname.lastname@example.org (ci -after the "SELLER"). IMPORTANT All rights reserved.
ARTICLE 1. DEFINITIONS
The terms used below have, in the general terms and conditions "CUSTOMER": chose the contractual partner of the SELLER. As such, it is expected that the customer is outside any usual or commercial activity. "DELIVERY": means the first presentation of the products ordered by the customer to the delivery address indicated during the order. "Products": refers to all the products available on the site. "TERRITORY": refers to metropolitan FRANCE (excluding DOM / TOM).
ARTICLE 2. OBJECT
The General Conditions govern the sale by SELLER to its CLIENTS of the PRODUCTS. CLIENT is clearly known and recognized by the site. This site is intended for consumers and professionals, it is necessary to contact the sales department of the SELLER to benefit from distinct contractual conditions.
ARTICLE 3. ACCEPTANCE OF TERMS AND CONDITIONS
The customer carefully read the terms and conditions of sale and acceptance, before placing the order, to order the products passed on the site. These General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order. The customer is invited to read carefully, download, print the General Conditions and to keep a copy. The SELLER advises the CLIENT to read the General Conditions. Click to the First Button to Order, the CUSTOMER has read, inc. And Accepted General Conditions.
ARTICLE 4. PURCHASE OF PRODUCTS ON THE SITE
Buy the Product, Customer Customer to be old age, 18 years old, and minors. CUSTOMER will be asked to provide information for the identification of the user by completing the form available on the SITE. The sign (*) indicates that the customer must be replaced by SELLER. The customer can check on the site. SURVEILLANCE DELIVERIES The customer may also contact the sales department of the seller at any time by email, at email@example.com, to obtain information on the status of his order. The information that the CUSTOMER provides to the SELLER. The SELLER reserves the right to ask the customer to confirm, by any appropriate means, his identity, his eligibility and the information provided.
ARTICLE 5. ORDERS
Characteristics of products The SELLER is required to display information on the information provided by the CUSTOMER, and must indicate the law of the applicable law. The customer is to read this information before placing an order on the site. Unless otherwise stated on the website, all products sold by VENDEUR are respected.
Article 5.2. Order procedure
Product orders are placed directly on the site. To order, the customer must follow the steps outlined below (please note that you are depending on the customer's start page, the steps may be deferred).
5.2.1. PRODUCT selection and purchase options
The customer must be selected by clicking on the PRODUCT (s) concerned. Once the product is selected, the product is placed in the customer's basket. The latter can then add a basket of products.
Once the PRODUCTS selected and configured in the basket, the CLIENT must click on the basket and check the contents of his order is correct. If the customer is not done yet, he will then be asked to identify or register. Once the CUSTOMER has validated the contents of the cart and will be identified / registered, will be posted to his attention, it will be automatically completed by a summary of the price, applicable taxes and shipping costs. The customer is invited to check the content of his order (including the quantity, characteristics and references of the products ordered, the billing address, the means of payment and the price) before validating its content. The customer can then pay for the products by following the instructions on the site and providing the necessary information for billing and delivery. Regarding the products for available options. Verified orders must include all information necessary for the proper processing of the order. The customer must also decide on the delivery method chosen.
5.2.3. Acknowledgment of receipt
Once all the steps have been completed, a page appears on the site for a receipt of the customer's order. A copy of the acknowledgment of receipt is automatically sent to the CLIENT by e-mail, provided that the e-mail address is communicated via the order form is correct. . The SELLER has not confirmed his order by post or fax.
During the order process, the CUSTOMER will have to enter the information required for billing (the sign (*) indicates that you are obliged to replace the customer or that you order it). The customer must be easily visible by all the information relating to DELIVERY, in particular the exact address of DELIVERY, as well as any possible access code to the DELIVERY address. The customer must also specify the method of payment chosen. Neither the purchase order that the customer establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the customer by e-mail constituting an invoice. Whatever the method of order or payment used, the customer will be original to the invoice to DELIVERY of the products, inside the package.
5.3. Date of the order
The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the site must not be used from this date.
For all products, the customer highlights the price displayed in euros inclusive of all taxes, as well as the delivery charges applicable mode of transport chosen). The prices in particular on the value added tax (VAT) are in force on the date of order. Any change in the applicable rate may have an impact on the price of the PRODUCTS. The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold. Vendor prices of the SELLER are subject to change. As a result, the prices listed on the SITE may change. They can also be modified in case of offers or special sales. The prices indicated are valid, except gross error. The applicable price is that indicated on the SITE.
5.5. Availability of PRODUCTS
The professional undertakes to deliver the PRODUCT on the date or within the time indicated to the CLIENT, unless the parties have agreed otherwise. The unavailability of a product is in principle indicated on the page of the product concerned. Customers may also be deemed to have sold by SELLER. In any case, if the unavailability was not indicated at the time of the order, the SELLER was to the customer without delay if the product was unavailable. This product is unavailable, the SELLER may be, if the parties are, offer an alternative product of quality and price equivalent, accepted by the CLIENT. If the customer decides to buy unavailable products, he will get a refund of all amounts paid for unavailable products later than thirty (30) days of payment.
ARTICLE 6. RIGHT OF WITHDRAWAL
The terms of the right of withdrawal are provided for in the "withdrawal policy", available in Appendix 1, accessible from each page of the WEBSITE via a hypertext link.
ARTICLE 7. PAYMENT
7.1. Means of payment The customer can pay his products online on the SITE following the means proposed by the SELLER. The CLIENT uses SELLER. The SELLER. This site is not currently available on this site.
7.2. Payment date In the case of a single payment by credit card, the account of the CUSTOMER will be debited as soon as the order of PRODUCTS passed on the SITE. In case of partial DELIVERY, the total amount will be debited from the customer's account sooner when the first packages are shipped. If the customer decides to buy unavailable products, the refund is made in accordance with the last paragraph of article 5.5 of the general conditions.
7.3. Delay or refusal of payment If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the Customer Service of the SELLER to pay by any other means of payment. In the event that, for that reason, opposition, refusal or other, the transmission of the payment flow by the CLIENT would be impossible, an order is canceled and the sale is terminated.
ARTICLE 8. PROOF AND ARCHIVING
Any contract concluded with the customer corresponds to an order of more than 120 euros TTC will be archived by the SELLER for a period of ten (10) and in accordance with Article L. 213-1 of the Consumer Code. The SELLER agrees to archive this information to track transactions and produce a copy of the contract at the CLIENT's request. In case of dispute, the SELLER has the opportunity to prove that the electronic tracking system is reliable and guarantees the integrity of the process
ARTICLE 9. TRANSFER OF PROPERTY
SELLER remains the owner of the products delivered until their full payment by the customer. The above provisions do not prevent the transfer to the CLIENT, at the time of receipt by him, or by a third party designated by himself, that the carrier, by the risk of loss or damage by the product. of the property, as well
ARTICLE 10. DELIVERY
The conditions of delivery of the DELIVERY products are provided in the delivery policy referred to in Annex 2.
ARTICLE 11. PACKAGING
The products will be delivered in accordance with the current transport standards, in order to guarantee maximum protection for the products suspended on DELIVERY. Customers must meet the same standards when returned to the products set out in Appendix 1 - Revocation Policy.
ARTICLE 12. GUARANTEES
L-1111-1 of the Consumer Code Article 12.1. Compliance guarantee Article L. 217-4 of the Consumer Code: "The seller is in compliance with the contract and meets the lack of conformity existing at the time of delivery.
Article L. 217-4 of the Consumer Code: "The seller is in compliance with the contract and meets the lack of conformity existing at the time of delivery. This is also available in this text and is one of one of the one of the one of the one.
Article L.217-5 of the Consumer Code: "Please! the description given by the seller and possessing the qualities that it was presented in the form of a sample or a model; - if it is this present qualities to legitimately buy it has been expected that the statements are made by the seller, by the producer or by the representative, especially in advertising or labeling; 2 ° Or if it has the characteristics of a common agreement by the parties or any other type of particular use sought by a buyer or a buyer.
The SELLER is likely to suffer from defects of conformity during delivery or assembly modifications during assembly, installation instructions or installation or assembly instructions if you have already been loaded. his responsibility. (L.217-12 of the Consumer Code) In case of lack of conformity, the customer can be replaced or repaired by PRODUCT, at his choice. If the cost of the customer's choice is manifestly disproportionate with regard to the other possible option, given the value of the product or the value of the default, of the SELLER by the customer. This is it the product is the product of the 30th days (30) and the product is returned. 34 GALLERY OF MONTPENSIER. Finally, the CUSTOMER is connected to proof of compliance of the product with the following product for twenty-four (24) months. 6 months. (Article L. 217-7 of the Consumer Code). It is specified that the legal guarantee of conformity is applied on the products sold.
Article 12.2. Guarantee of hidden defects
The SELLER is the guarantee that you sell products sold or purchased at a given time, or that decrease so much in their use that the customer has not acquired, or has given. only one price, had he known them. (Article 1641 of the Civil Code) This warranty allows the CUSTOMER who may still be on sale to choose the refund of the price of the product that is returned and the refund of the portion of its price, if the product is not returned. The SELLER undertakes to return the price of the PRODUCT within thirty (30) days to receipt of the returned PRODUCT and the exchange of the returned product to CLIENT 34 GALERIE DE MONTPENSIER. The execution of latent defects must be brought by the CLIENT within two (2) and from the discovery of the defect. (Paragraph 1 of Article 1648 of the Civil Code)
ARTICLE 13. LIABILITY
The responsibility of the SELLER will not be engaged in any case in the event of execution or bad execution of the contractual obligations attributable to the CLIENT, in particular during the seizure of his order. The SELLER can not be held responsible, or considered as having failed in truth, if you have a delay or a non-performance, when the cause has been delayed or if you have been sentenced to a major penalty of French courts and tribunals. It is also stated that the SELLER does not control the websites that are directly or indirectly related to the SITE. Consequently, it excludes any liability for the information that is published. Links to websites are not provided.
ARTICLE 14. FORCE MAJEURE
The responsibility of the SELLER can not be executed or not executed. There is a force majeure in a contractual contract with the debtor's control, which can be reasonably foreseen for the contract and whose effects are not avoided. the debtor. If the impediment is temporary, the performance of the obligation is suspended unless the delay would result from the termination of the contract. If the impediment is final, the contract is resolved in full right and the parties are released from their obligations under the conditions provided for in articles 1351 and 1351-1 of the Civil Code. This product is a self-title of hackers, unavailability of materials, supplies, spare parts, personal equipment or other, interruptions of electronic communications networks, as well as in case of occurrence of circumstance or event outside the will of the SELLER intervening after the conclusion of the GTC and preventing it from passing under normal conditions. It is specified that, in such a situation, the customer can not claim the payment of indemnity compensation and can not be entered any recourse to the environment of the SELLER. In case of occurrence of a suspicious event, the SELLER would strive to be the CLIENT as soon as possible.
ARTICLE 15. PERSONAL DATA
The SELLER collects personal data about the customers on the website, including cookies. CUSTOMERS may disable cookies by following the instructions provided by their browser. The data collected by VENDEUR was used to process the orders made on the site, manage the customer's account, analyze the orders and, if the customer has chosen this option, he sends the commercial prospecting letters, newsletters, promotional offers and / or special sales information, unless the customer does not wish to receive communications from the SELLER. The CUSTOMER's data is kept confidential by the SELLER to be subcontracted, executed and respected by law. Customers can unsubscribe at any time from their account or their hypertext link provided for this purpose. The data may be communicated, in whole or in part, to the service providers of the SELLER involved in the ordering process. Commercial Adventures, SELLER can be associated with business names and contact details. CUSTOMERS, provided they give their prior consent to registration on the SITE. The SELLER asks the clients to be disclosed. Customers may change their mind by contacting the SELLER. The SELLER may also ask his customers to send commercial solicitations from his partners. In accordance with the French Data Protection Act No. 78-17 of 6 January 1978 (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 Buy-up-of-the-of-the -of-data-of-the-of-the-law-and-free-data-Directive, and Directive 95/46 / EC (VG), SELLER ensures the implementation of copying rights persons concerned. This is not the CLIENT under the data, the right to access, the portability and the suppression of the information technology law and freedom modified, and the provisions of articles 15, 16 and 17 of the European General Regulation on the protection of persons (RGPD). In accordance with the provisions of Article 38 of the amended Data Protection Act and the provisions of Article 21 of the RGPD, the customer may also, for legitimate reasons, oppose the processing of data, without cause and without costs. The CUSTOMER may exercise his rights on an e-mail to the address: firstname.lastname@example.org or on a mail sent to 34 GALERIE DE MONTPENSIER. It is specified that the CUSTOMER has the power to change the identity of his identity, either by scanning an identity document or by sending a copy of his ID to SELLER.
ARTICLE 16. CLAIMS
The SELLER provides the CLIENT with the following telephone number: +33140200011 (non-premium rate number). Any written complaint from the customer must be sent to the following address: 34 GALERIE DE MONTPENSIER.
ARTICLE 17. INTELLECTUAL PROPERTY
All visual and audio elements of the site, including the technology used, are protected by copyright, trademark law and / or patents. These elements are the exclusive property of the SELLER. Anything that is published on a website and that wishes to create a direct hyperlink to SITE must request SELLER'S authorization in writing. This authorization of the SELLER will in no case be granted definitively. This link must be removed at the request of the SELLER. Hypertext links to the site that use techniques such as framing or insertion by hypertext links are strictly prohibited. Any representation or reproduction, total or partial, of the SITE and its contents, by one-way-this-this-is either, without prior authorization of SELLER, is prohibited and constituting an infringement sanctioned by articles L.335-2 and following and articles L.713-1 et seq. of the Intellectual Property Code. The acceptance of the GTC is worth recognition by the CUSTOMER of the intellectual property rights of SELLER and commits to respect.
ARTICLE 18. VALIDITY OF GENERAL CONDITIONS
Any modification of the legislation or regulations in force, or the decision of a competent court, of one or more clauses. Such modification or decision does not authorize the CUSTOMERS to ignore the General Terms and Conditions. All conditions are not terminated by a rule of the retail trade sector, for companies whose head office is located in France.
Article 19. AMENDMENT OF THE GENERAL CONDITIONS
These Terms and Conditions apply to all purchases made on the SITE, while the WEBSITE is available online. The general conditions are accurately dated and can be updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order. Changes to the terms and conditions do not apply to products already purchased.
Article 20. JURISDICTION AND APPLICABLE LAW
THESE TERMS AND CONDITIONS AND THE RELATIONSHIP BETWEEN THE CLIENT AND THE SELLER ARE GOVERNED BY FRENCH LAW IN CASE OF DISPUTE, ONLY THE FRENCH COURTS WILL BE COMPETENT. However, the customer is invited to contact the SELLER complaint service. If no agreement is found or if the customer justifies having tried to solve his problem, he will be easily subject to a written complaint, he will be subjected to an optional mediation procedure, to a spirit of loyalty and good to be to be to be a true agreement of overvenance control, and under valid control. For the medium, the CLIENT can contact the mediator of the SELLER: Benjamin Zerbib, whose contact details are: email@example.com and can be entered via this link: http://www.lesdrapeauxdefrance.fr/en/contact- us Implement the mediation process must have been informed by registered letter with acknowledgment of receipt The customer or customer can withdraw from the process. IN THE HYPOTHESIS OR MEDIATION FAILURE OR WOULD NOT BE CONSIDERED, THE LITIGATION WHICH MAY HAVE PROVIDED A MEDIATION WILL BE CONFERRED TO THE COMPETENT JURISDICTION DESCRIBED ABOVE.
Principle of withdrawal The customer has the right of withdrawal or return of the product to the seller. As for the product will be returned or returned without delay, and later within 14 days after the communication of the decision to retract, unless the SELLER is proposed by himself the PRODUCT. Withdrawal period In accordance with Article L.221-18 of the Consumer Code, the withdrawal period expires fourteen (14) days after the day on which the CUSTOMER, or another type other than the carrier and designated by the CLIENT, physically takes possession of the PRODUCT. CUSTOMER we ordered several products via a single order or a single order DELIVERIES (or a single order), the withdrawal period will expire fourteen (14) days after the day the customer, or another level that the carrier and designated by the customer, physically takes the last product delivered. If the customer's order covers several products and these products are delivered separately, the withdrawal period expires fourteen (14) days after the day the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT.
Notification of the right of withdrawal
L.221-21 of the Consumer Code, the CLIENT must notify its decision of withdrawal by means of a declaration of ambiguity mail, fax or email) to: 34 GALERIE DE MONTPENSIER or the-flags-de firstname.lastname@example.org. He can also use the form below:
For the attention of: SPVOA Phone number of the SELLER: +33140200011 SELLER's email address : email@example.com
You are notified to the present is a retraction of the product below:
N ° of the invoice:
N ° of the purchase order:
- Ordered on [________________] / received on [________________]
- Payment method used:
- Name of CLIENT on the event event beneficiary:
- CUSTOMER address:
- Delivery address:
- CLIENT's signature (except in case of transmission by email)
In order for the withdrawal period to be respected, the CUSTOMER must transmit his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of the retraction
In case of withdrawal by the CUSTOMER, the SELLER agrees to refund the full amount of the payments, including delivery charges. (Standard) (Standard) (Standard) (Standard) (Standard) (SELLER), without delay, in any case, no later than fourteen (14) .221-24 of the Consumer Code). The SELLER will refund using the same method of payment that the CUSTOMER has been used for the initial transaction, if the CUSTOMER is really different, in any case, this refund will not cause a fee for the CLIENT. The SELLER is no longer in the form of a refund, it is also offered by the CUSTOMER a chosen delivery method. The SELLER may defer the refund until receipt of the goods or CLIENT customer.
Terms of return
The customer shall, without delay and in any event, later than fourteen (14) days after the communication of his decision to retract the current contract, return the property to: 34 GALERIE DE MONTPENSIER. This period is deemed to be respected by the CLIENT (14) days. Return fees The customer will have to take care of the expenses of return of the good. In the event that the weight of the product prevents the customer from returning this product by mail, the customer will have to bear the cost of returning the goods.
State of the returned property
The product must be returned according to the instructions of the SELLER and includes all the delivered accessories. The responsibility of the CUSTOMER is never linked with respect to the depreciation, either of the handling, the handling, the handling, the nature or the proper functioning of this product. In other words, the CLIENT has the opportunity to test the PRODUCT but his responsibility can be easily imported.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following hypotheses:
- Provision of goods or services whose price depends on the fluctuation of the financial market
- Provision of goods made according to customer specifications or clearly personalized
- Fibers likely to deteriorate or deteriorate rapidly
- Audio or video recordings or sealed software that were left after delivery
- Journal, periodical, magazine (except subscription contract)
- Providing housing services such as residential finishes, goods transportation, food services, food services or recreational or recreational services, or recreation or related recreational services
- Furniture that is inherently inseparable from other items - Supplies of sealed goods that can be returned for reasons of health protection or health and that were sent by the CUSTOMER after DELIVERY
- the terms of the alcoholic beverages whose price was agreed at the time of the conclusion of the contract, at the time of delivery, after delivery, after 30 days and whose value really depends on the fluctuation of the market on the market exchanged at the control of SELLER
- All rights reserved.
- digital content in available.
- the final contracts at the public auction
The products offered can only be delivered in the territory. It is impossible to place an order for any delivery address outside this TERRITORY. Products are shipped to the order process (s).
The deadlines for preparing an order and then preparing the invoice, before shipping the products in stock are mentioned on the site. These deadlines are excluding weekends or holidays. An electronic message will be sent to the customer at the time of sending the products, provided that the email address appears in the registration form is correct.
Delivery time & delivery
The SELLER indicates to the CUSTOMER: the lead time and possible shipping options for the PRODUCTS purchased. Shipping costs are calculated according to the delivery method. The amount of these costs will be due to the customer in addition to the price of the purchased products. The details of delivery times and charges are detailed on the website. A failure to indicate or agree on the date of delivery, the SELLER delivers the PRODUCT without undue delay and later thirty (30) days after the conclusion of the contract. (Article L.216-1 of the Consumer Code).
Terms of DELIVERY
The parcels will be given to the CUSTOMER against signature and on a piece of identity. In case of absence, a notice will be left to the CLIENT, in order to allow him to pick up his parcel at his post office.
The customer is aware of the delivery date set at the time he chooses the carrier, at the end of the online ordering process, before confirming the order. It is specified that deliveries will be made within thirty (30) days maximum. Failing this, the CLIENT must give notice to the SELLER to deliver within a reasonable time and not to deliver within this period, he may terminate the contract. The SELLER will promptly refund your cancellation invoice, the total amount paid for the products, taxes and delivery charges included, using the method of payment you use by the customer to purchase the PRODUCTS. The seller is responsible until the delivery of the PRODUCT to the CLIENT. It is reminded that the customer has a period of three days.